Frequently Asked Questions
Operation – Use
The card is valid for 24 hours, 48 hours or 72 consecutive hours (depending on the formula) from the first use. To benefit from the advantages, present your card at the entrance to a partner site. This card is valid for 1 person and can be used once per site during its validity period. Before going to a partner we advise you to check their opening hours and periods.
Discount offers cannot be combined with other offers and/or promotions. In the event of loss, theft, misuse or non-use, the Merveilleux PASS will not be replaced or refunded. The Tourist Office cannot be held responsible in the event of closure or exceptional free access at one of the partners, or if the holder of the PASS Merveilleux already benefits from free access due to their age or status.
Before first use
The validity of a pass, whether purchased electronically or physically, is two years from the date of purchase.
From first use
The validity period must be consecutive and will be in accordance with the choice made at the time of purchase, i.e. 24, 48 or 72 hours. For example, for a 24-hour card, if you use it for the first time at 2 p.m. on Saturday, it will be valid until 2 p.m. on Sunday.
We invite you to inquire with each service provider.
No, you will only be able to access each site included in your Omerveilleux Pass once.
Yes for the vast majority of sites, with the exception of certain public holidays. In order to avoid disappointments and prepare your stay as best as possible, you should refer to the description of each activity, contact directly the sites you wish to visit, or contact our reception agents by email, telephone or at points reception staff who will be happy to help you.
Yes, it will be necessary to book in advance for certain guided tours or workshops. To find out if an activity needs to be booked, you can refer to the descriptions of each activity. To make the reservation you can contact our partners directly or go to our reception offices.
The Omerveilleux Pass is valid from 15 years old.
Purchase – Payment
You can buy your Omveilleux Pass online or consult the list of points of sale.
Internet: Carte Bleue, Visa, Eurocard/Mastercard
Reception desks: Carte Bleue, Visa, Eurocard/Mastercard, Holiday vouchers, cash
Other points of sale: see the information sheet for each point of sale
Advantages - Special rates
To evaluate your savings, you can use the calculator. It will allow you to calculate your activities budget with and without Omerveilleux Pass.
No. Only a professional rate is offered for groups or students whose payer will be a company, an association or a university. You should then make the request by email.