Frequently Asked Questions

Operation – Use

The Omerveilleux Pass is a tourist pass valid for 24, 48, or 72 consecutive hours (depending on the chosen option), starting from the first use. It allows access to multiple sites and activities in the area at a discounted rate.

The pass is available in three versions: Adult, Teen (12-17 years old), and Child (4-11 years old), so the whole family can enjoy the experience.

When purchasing a Child pass, a Little Explorers’ Bundle is given. It contains a map of the area to complete, a booklet explaining the concept and story of the pass, a bracelet, and some surprises to make the adventure even more fun.

The pass is personal and valid for one person only. It can be used once per partner site during the chosen validity period. To benefit from the advantages, present your pass at the entrance of partner sites.

Before visiting a partner, we recommend checking their opening hours and periods on the website www.TOURISME-SAINTOMER.com.

Discount offers linked to the pass cannot be combined with other offers or promotions. In case of loss, theft, or non-use, the pass will neither be replaced nor refunded.

The Tourist Office cannot be held responsible for exceptional closures or free access at a partner site, nor if the holder already benefits from free access due to age or status.

Before first use

The validity of a pass, whether purchased electronically or physically, is two years from the date of purchase.

From first use

The validity period must be consecutive and will be in accordance with the choice made at the time of purchase, i.e. 24, 48 or 72 hours. For example, for a 24-hour card, if you use it for the first time at 2 p.m. on Saturday, it will be valid until 2 p.m. on Sunday.

We invite you to inquire with each service provider.

No, you will only be able to access each site included in your Omerveilleux Pass once.

Yes for the vast majority of sites, with the exception of certain public holidays. In order to avoid disappointments and prepare your stay as best as possible, you should refer to the description of each activity, contact directly the sites you wish to visit, or contact our reception agents by email, telephone or at points reception staff who will be happy to help you.

Yes, it will be necessary to book in advance for certain guided tours or workshops. To find out if an activity needs to be booked, you can refer to the descriptions of each activity. To make the reservation you can contact our partners directly or go to our reception offices.

The Omerveilleux Pass is available for everyone from the age of 4. There are three options adapted according to age:

  • Child: 4 to 11 years old
  • Teen: 12 to 17 years old
  • Adult: from 18 years old

This way, the whole family can enjoy the sites and activities in the area with a pass suited to each age group.

Purchase – Payment

You can buy your Omveilleux Pass online or consult the list of points of sale.

Internet: Carte Bleue, Visa, Eurocard/Mastercard

Reception desks: Carte Bleue, Visa, Eurocard/Mastercard, Holiday vouchers, cash

Other points of sale: see the information sheet for each point of sale

Advantages - Special rates

To evaluate your savings, you can use the calculator. It will allow you to calculate your activities budget with and without Omerveilleux Pass.

No, we do not offer specific discounts for groups, students, or seniors. However, there are special rates available for children (4-11 years) and teenagers (12-17 years).

A professional rate can be granted to groups whose payment is covered by a company, association, or university. In this case, please submit your request by email.

Didn't find an answer?